Welcome to the Now (AUST) Pty Ltd support page. Here, you can find answers to common questions and learn how to get the most out of our products and services.
Frequently Asked Questions
Q: How do I place an order? A: To place an order, simply browse our selection of products on our website and add the items you’d like to purchase to your shopping cart. Once you’re ready to checkout, click on the cart icon in the top right corner of the page and follow the prompts to complete your order.
Q: How do I track my order? A: To track your order, you will need to have an account with us. If you don’t have an account yet, you can create one by clicking on the “My Account” link in the top right corner of the page. Once you’re logged in, you will be able to view the status of your order under the “Orders” section of your account.
Q: How do I return an item? A: If you need to return an item, please contact us at [email protected] with your order number and the reason for the return. We will provide you with instructions on how to proceed with the return.
Q: How do I contact customer support? A: If you need assistance or have any questions, you can contact our customer support team by email at [email protected] or by phone at (07) 3613 9700. Our support team is available Monday to Friday from 9:00 AM to 4:00 PM (AEST).
We hope this information has been helpful. If you have any additional questions, please don’t hesitate to contact us.